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Privacy Policy

Your privacy is important to us. This statement applies to EXPRESS AIRWAY LOGISTIC customers and website visitors.

Scope

Listed below are the highlights of the EXPRESS AIRWAY LOGISTIC privacy policy. This statement applies to EXPRESS AIRWAY LOGISTIC® customers and website visitors, unless a separate privacy notice is prominently displayed.

We protect your information under the Privacy Act. We do not sell customer or mailing lists to outside parties, including marketers.

Detailed Policy Information

Personal Information

We collect personal information directly from you and through your transactions with us. We also occasionally obtain information about you from verification services and commercial sources, such as to acquire permission-based marketing lists.

Uses

  • We use your information to provide you EXPRESS AIRWAY LOGISTIC products and services, or respond to your inquiries.
  • We do not sell customer or mailing lists to outside parties, including marketers.
  • We protect your information under the Privacy Act.
  • We only share your information in the following limited situations: to a congressional office on your behalf; to financial entities regarding financial transaction issues; to a EXPRESS AIRWAY LOGISTIC auditor; to entities, including law enforcement, as required by law or in legal proceedings; to customs agencies relating to outgoing international mail; to contractors and other entities to fulfill your product or service; or with your consent.

Your Choices

  • We only market other EXPRESS AIRWAY LOGISTIC products and services to you with your consent, based on your marketing preferences.
  • You may create or change your preferences by accessing your account on our website and editing your profile.

Important Information

You may access information we maintain about you by contacting the program office for the product or service you ordered, or by contacting the Privacy Office at the addresses provided below.

How to Contact Us

We welcome you to view our full privacy policy. You may contact the Privacy Office at: privacy@usps.com* or

PRIVACY OFFICE
US POSTAL SERVICE
475 L'ENFANT PLZ SW RM 9431
WASHINGTON DC 20260-1101

*This email address is dedicated to responding to privacy questions, privacy complaints, and reporting of suspected privacy violations. If your inquiry does not involve or refer to a privacy-related issue or concern, we will not be able to assist you.

Full Privacy Policy

This full policy describes how we collect, use, share, and safeguard your information, and the choices available to you.

Information We Collect

We collect information you provide directly to us, such as when you create an account, ship a package, buy postage, track a shipment, or contact customer service. This may include your name, mailing address, email address, telephone number, and payment information. We also automatically collect certain information about your visit, such as your IP address, browser type, pages viewed, and the links you click.

How We Use Information

We use the information we collect to provide, maintain, and improve our products and services; to process transactions and deliver mail and packages; to respond to your inquiries; to personalize your experience; to protect against fraud and misuse; and to comply with legal obligations.

How We Share Information

We do not sell customer or mailing lists to outside parties. We share information only in limited situations, including with contractors and service providers who help us fulfill your product or service, with entities as required by law or in legal proceedings, with customs agencies relating to outgoing international mail, and with your consent.

Cookies and Web Analysis Tools

We use cookies and similar technologies to improve how you navigate our website, support transactions, and understand how the site is used. Our analytics providers do not receive personally identifiable information through these cookies.

Session Cookies

A session cookie is a small piece of textual information a server places temporarily on your browser while it is open. Session cookies are erased once you close all browsers. We use them for transactions, site usability, and to compute postage for you.

Persistent Cookies

A persistent cookie is stored on your computer for a defined period of time. We do not link persistent cookies to personal information without your express consent. We use persistent cookies to recognize you on a return visit at your request, to gather non-personal usage statistics, and to log you off after a period of inactivity.

Web Beacons

Web beacons help us measure the effectiveness of promotions and gather general log, statistical, and referral information. We do not allow Web analysis tools to be used by third parties, except for contractors aiding us in providing products, services, or advertisements, and we hold those contractors to the same privacy standards we follow.

Privacy Act Rights

We protect personal information under the Privacy Act. This includes how information is collected, used, disclosed, stored, and discarded. When we collect and maintain personal information from you offline, a Privacy Act notice will be provided to you.

Access and Correction

You may request access to the personal information we maintain about you and ask that we correct information that is inaccurate or incomplete. Requests may be made by contacting the program office for the product or service you ordered, or by contacting the Privacy Office.

Data Security

We maintain administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, and destruction. No method of transmission over the internet is entirely secure, so we cannot guarantee absolute security.

Children's Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us so we can remove it.

Changes to This Policy

We may update this privacy policy from time to time. Any change will be posted on this page prior to implementation, and the effective date below will be updated accordingly.

Effective date: November 12, 2026